Last Updated: July 2026
Welcome to Ceylon Agro Marketing PVT LTD. These Terms and Conditions govern your use of our website and the purchase of PESTO products through our online store.
By accessing this website or placing an order, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website.
1. Use of the Website
a. You must be at least 18 years old or have the permission of a parent or legal guardian to place an order.
b. You are responsible for maintaining the confidentiality of your account credentials.
c. You agree to provide accurate and complete information when creating an account or placing an order.
d. You agree not to use this website for any unlawful, fraudulent, or unauthorized purpose.
2. Product Information & Pricing
a. We make every effort to ensure that product descriptions, images, prices, and availability are accurate.
b. Product prices may change without prior notice.
c. Promotional offers and discounts are valid only during the advertised period.
3. Orders & Payments
a. By placing an order, you agree to purchase the selected product subject to these Terms and Conditions.
b. Orders are confirmed only after successful payment authorization.
c. Payments are securely processed through trusted third-party payment providers such as PayHere.
d. We do not store your complete debit or credit card information.
e. We reserve the right to cancel any order if fraudulent activity, pricing errors, or technical issues are detected.
4. Shipping & Delivery
a. Orders will be processed after payment confirmation.
b. Delivery times may vary depending on your delivery location and courier availability.
c. Customers are responsible for providing accurate delivery information.
d. We are not responsible for delays caused by courier companies, weather conditions, or circumstances beyond our control.
5. Order Cancellation
a. Customers may request to cancel an order within 24 hours (1 day) from the time the order is placed.
b. Cancellation requests submitted after 24 hours may not be accepted if the order has already been processed or dispatched.
c. Approved cancellations will be refunded according to our Refund Policy.
6. Returns & Refunds
a. Refunds are only available according to our Refund Policy.
b. Products that have been opened, used, or damaged due to customer misuse are not eligible for refunds.
c. If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order.
7. User Accounts
a. You are responsible for maintaining the security of your account.
b. Any activity carried out using your account will be considered your responsibility.
c. Please notify us immediately if you suspect unauthorized access to your account.
8. Intellectual Property
All content on this website, including logos, product images, graphics, text, designs, and trademarks, is the property of Ceylon Agro Marketing and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without prior written permission.
9. Limitation of Liability
PESTO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.
10. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of this website after changes are published constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.